Calibrate Management Solutions

Calibrate Management Solutions (“CMS,” “we,” “our,” or “us”) respects your privacy and is committed to protecting the personal information you share with us through our website and services. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or interact with our services.

1. Information We Collect

We may collect the following types of information:

a. Personal Information

When you fill out forms, schedule a demo, or contact us, we may collect:

• First and last name

• Business email address

• Phone number

• Company or practice details

• Message or inquiry details

b. Technical & Usage Information

We may automatically collect:

• IP address

• Browser type and device information

• Pages visited and time spent on our website

• Referring URLs

This data helps us improve website performance and user experience.

c. Business & Visitor Identification Information

We may use third-party business intelligence and visitor identification technologies to identify companies or business professionals who visit our website from corporate networks. This may include business contact details such as name, job title, company, and professional contact information obtained from commercially available business databases. This information is used solely for B2B marketing, sales outreach, and service improvement purposes.

2. How We Use Your Information

We use the information collected to:

• Respond to inquiries and demo requests

• Provide and improve our RCM, credentialing, and consultation services

• Communicate service updates, insights, or marketing information

• Identify organizations or professionals interested in our services

• Analyze website performance and user behavior

• Maintain compliance with legal and regulatory requirements

2.a. SMS Communication Privacy

We respect your privacy and are committed to protecting your personal information when you opt in to receive SMS messages from Calibrate Management Solutions. Any phone numbers collected for SMS communication will only be used to send service-related messages, notifications, appointment reminders, and customer support updates.

SMS opt-in consent or phone numbers collected for SMS purposes will NOT be shared with third parties or affiliates.

Message frequency may vary. Message and data rates may apply depending on your mobile carrier. You may text HELP for assistance or reply STOP to opt out of receiving SMS messages at any time.

For more information, please review our Terms and Conditions and Contact Us pages.

3. Healthcare & HIPAA Awareness

Calibrate Management Solutions provides services to dental and medical practices. While our website does not intentionally collect Protected Health Information (PHI), any client-related data shared with us as part of our services is handled in a HIPAA-compliant manner, using secure systems, access controls, and confidentiality protocols.

4. Cookies & Tracking Technologies

We may use cookies, analytics tools, advertising pixels, and business visitor identification technologies to:

• Improve website functionality

• Analyze traffic and usage patterns

• Understand business interest in our services

• Enhance marketing and retargeting efforts

These technologies may collect device, browsing, and business-related identification information when you visit our website.

You can manage or disable cookies through your browser settings.

5. Information Sharing & Disclosure

We do not sell, rent, or trade your personal information.

We may share information only with:

• Trusted service providers (hosting, analytics, CRM, and visitor identification tools)

• Legal or regulatory authorities when required by law

• Internal teams strictly for operational purposes

All third parties are required to maintain confidentiality and security standards.

6. Data Security

We implement administrative, technical, and physical safeguards to protect your information against unauthorized access, alteration, disclosure, or destruction.

Despite our efforts, no method of transmission over the internet is 100% secure.

7. Your Rights & Choices

You have the right to:

• Request access to your personal information

• Request corrections or deletion

• Opt out of marketing communications at any time

To exercise these rights, please contact us using the details below.

8. Third-Party Links

Our website may contain links to third-party websites or platforms (such as social media). We are not responsible for the privacy practices of those external sites.

9. Children’s Privacy

Our services are intended for businesses and healthcare providers. We do not knowingly collect information from individuals under the age of 13.

10. Updates to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date.

11. Contact Us

If you have questions about this Privacy Policy or our data practices, please contact us:

Calibrate Management Solutions
📍 23003 Blackwater Rd, San Antonio, TX 78258
📞 (570) 709-3321