About Sweet Tooth Smiles Dentistry & Orthodontics
Sweet Tooth Smiles, led by Dr. Arsalan Khan in Houston, Texas, is a multi-location practice focused on delivering a premium patient experience. With high volume and rapid growth, accurate billing and strong AR follow-up is critical to sustain performance.
The Challenge:
Before partnering with Calibrate, Dr. Khan worked with two different billing companies and both failed to deliver. Claims were delayed, insurance verification was inefficient, and credentialing was inconsistent. The lack of accountability was directly impacting collections.
Solution:
Calibrate Management Solutions took over the entire revenue cycle operation. From insurance verification and credentialing to proactive claims management and payer follow-ups. Calibrate provided clarity, structure, and execution.
Results
- Billing performance stabilized after switching from two underperforming vendors
- Claims got paid on time – and when they didn’t, calibrate escalated and fought for resolution
- Dr. Khan has now been with Calibrate for three years and actively recommends Calibrate to peers
Testimonial Highlight
“I’ve been working with Calibrate for about three years now. It’s been a great experience. I worked with two billing companies before them, and Calibrate just goes above and beyond. They make sure claims get paid, and when they’re not, they fight for you. I recommend them to a lot of my friends.”
— Dr. Arsalan Khan, Sweet Tooth Smiles Dentistry & Ocedonix